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Notice of Nondiscrimination

Multi-Cultural Health Evaluation Delivery System (MHEDS) complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

MHEDS does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Filing a Grievance

If you believe that MHEDS has failed to provide services or has discriminated on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with:

Compliance Officer
Multi-Cultural Health Evaluation Delivery System (MHEDS)
2928 Peach Street, Erie, PA 16508
(814) 228-1336
privacy@mheds.org

Filing a Civil Rights Complaint

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Complaints may be submitted electronically through the HHS Office for Civil Rights Complaint Portal, or by mail or phone:

U.S. Department of Health and Human Services
Office for Civil Rights
Centralized Case Management Operations
200 Independence Avenue, S.W.
Room 509F
Washington, D.C. 20201

Phone: 1-800-368-1019
TDD: 1-800-537-7697

Complaint forms and additional information are available through the U.S. Department of Health and Human Services Office for Civil Rights.

Accessibility and Language Assistance

MHEDS provides reasonable modifications and appropriate auxiliary aids and services to people with disabilities when needed to communicate effectively. These services are provided free of charge and may include:

  • Qualified sign language interpreters
  • Written information in alternate formats, such as large print, audio, or accessible electronic formats

MHEDS also provides free language assistance services to people whose primary language is not English when needed to communicate effectively. These services may include:

  • Qualified interpreters
  • Information translated into other languages

These services are available free of charge.

To request language assistance, auxiliary aids and services, or reasonable modifications, contact:

Compliance Officer
Multi-Cultural Health Evaluation Delivery System (MHEDS)
2928 Peach Street, Erie, PA 16508
(814) 228-1336
privacy@mheds.org

Language Assistance

Language assistance services are available free of charge to individuals whose primary language is not English. Appropriate auxiliary aids and services are also available free of charge to provide information in accessible formats. To request assistance, please speak to a member of the MHEDS care team.

English

ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Please speak to a member of the MHEDS care team for assistance.

Arabic

تنبيه: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية المجانية متاحة لك. كما تتوفر مجانًا وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بصيغ يسهل الوصول إليها. يرجى التحدث إلى أحد أعضاء فريق الرعاية في MHEDS للحصول على المساعدة.

Burmese

သတိပြုရန် – သင်သည် မြန်မာဘာသာစကားပြောပါက အခမဲ့ ဘာသာစကားအကူအညီဝန်ဆောင်မှုများကို ရရှိနိုင်ပါသည်။ သတင်းအချက်အလက်များကို အလွယ်တကူအသုံးပြုနိုင်သော ပုံစံများဖြင့် ရရှိရန် သင့်လျော်သော အထောက်အကူပြုပစ္စည်းများနှင့် ဝန်ဆောင်မှုများကိုလည်း အခမဲ့ရရှိနိုင်ပါသည်။ အကူအညီရယူရန် MHEDS စောင့်ရှောက်မှုအဖွဲ့ဝင်တစ်ဦးနှင့် ပြောဆိုပါ။

Chinese – Simplified

注意:如果您使用中文,可以免费获得语言协助服务。为您以无障碍格式提供信息所需的适当辅助工具和服务也可免费获得。如需帮助,请与 MHEDS 医疗护理团队的工作人员联系。

Chinese – Traditional

注意:如果您使用中文,可以免費獲得語言協助服務。為您以無障礙格式提供資訊所需的適當輔助工具和服務也可免費獲得。如需協助,請與 MHEDS 醫療照護團隊的工作人員聯絡。

Dari

توجه: اگر به زبان دری صحبت می‌کنید، خدمات کمک زبانی به‌صورت رایگان در دسترس شما است. کمک‌ها و خدمات مناسب برای ارائه اطلاعات در قالب‌های قابل دسترس نیز به‌صورت رایگان فراهم می‌شود. برای دریافت کمک، لطفاً با یکی از اعضای تیم مراقبت MHEDS صحبت کنید.

French

ATTENTION : Si vous parlez français, des services gratuits d’assistance linguistique sont à votre disposition. Des aides et services auxiliaires appropriés permettant de fournir des informations dans des formats accessibles sont également disponibles gratuitement. Pour obtenir de l’aide, veuillez vous adresser à un membre de l’équipe de soins de MHEDS.

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Geeignete Hilfsmittel und Dienstleistungen zur Bereitstellung von Informationen in barrierefreien Formaten sind ebenfalls kostenlos verfügbar. Bitte sprechen Sie mit einem Mitglied des MHEDS-Betreuungsteams, wenn Sie Hilfe benötigen.

Gujarati

ધ્યાન આપો: જો તમે ગુજરાતી બોલો છો, તો મફત ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. માહિતી સુલભ સ્વરૂપોમાં પૂરી પાડવા માટે યોગ્ય સહાયક સાધનો અને સેવાઓ પણ મફતમાં ઉપલબ્ધ છે. સહાય માટે કૃપા કરીને MHEDS કેર ટીમના સભ્ય સાથે વાત કરો.

Haitian Creole

ATANSYON: Si ou pale Kreyòl Ayisyen, sèvis asistans nan lang disponib pou ou gratis. Èd ak sèvis oksilyè ki apwopriye pou bay enfòmasyon nan fòma aksesib disponib gratis tou. Tanpri pale ak yon manm ekip swen MHEDS la pou jwenn asistans.

Italian

ATTENZIONE: Se parla italiano, sono disponibili gratuitamente servizi di assistenza linguistica. Sono inoltre disponibili gratuitamente ausili e servizi appropriati per fornire informazioni in formati accessibili. Per ricevere assistenza, si rivolga a un membro del team di assistenza MHEDS.

Khmer / Cambodian

ចំណាំ៖ ប្រសិនបើអ្នកនិយាយភាសាខ្មែរ សេវាជំនួយផ្នែកភាសាមានផ្តល់ជូនដោយឥតគិតថ្លៃ។ ជំនួយ និងសេវាជំនួយសមស្របសម្រាប់ផ្តល់ព័ត៌មានក្នុងទម្រង់ដែលអាចចូលប្រើបាន ក៏មានផ្តល់ជូនដោយឥតគិតថ្លៃផងដែរ។ សូមនិយាយជាមួយសមាជិកក្រុមថែទាំរបស់ MHEDS ដើម្បីទទួលបានជំនួយ។

Kinyarwanda

ICYITONDERWA: Niba uvuga Ikinyarwanda, serivisi z’ubufasha mu rurimi ziraboneka ku buntu. Ibikoresho n’izindi serivisi zifasha gutanga amakuru mu buryo bworoshye kuboneka na byo biraboneka ku buntu. Kugira ngo ubone ubufasha, vugana n’umwe mu bagize itsinda ryita ku barwayi rya MHEDS.

Korean

주의: 한국어를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 정보를 접근 가능한 형식으로 제공하기 위한 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 도움이 필요하시면 MHEDS 진료팀 직원에게 말씀해 주십시오.

Nepali

ध्यान दिनुहोस्: यदि तपाईं नेपाली बोल्नुहुन्छ भने, निःशुल्क भाषा सहायता सेवाहरू उपलब्ध छन्। जानकारी पहुँचयोग्य ढाँचामा उपलब्ध गराउन आवश्यक उपयुक्त सहायक साधन तथा सेवाहरू पनि निःशुल्क उपलब्ध छन्। सहयोगका लागि कृपया MHEDS को हेरचाह टोलीका सदस्यसँग कुरा गर्नुहोस्।

Pashto

پاملرنه: که تاسو پښتو خبرې کوئ، د ژبې وړیا مرستندویه خدمتونه درته شتون لري. د معلوماتو د لاسرسي وړ بڼو کې د برابرولو لپاره مناسب مرستندویه وسایل او خدمتونه هم وړیا شتون لري. د مرستې لپاره، مهرباني وکړئ د MHEDS د پاملرنې له ډلې له یوه غړي سره خبرې وکړئ.

Pennsylvania Dutch

Achtung: Wann du Pennsilfaanisch Deitsch schwetzscht, sinn Schprooch-Hilfsdienschde fer dich gratis verfügbar. Passendi Hilfsmittel un Dienschde fer Information in zugängliche Formate sinn aa gratis verfügbar. Schwetz bitte mit eme Mitglied vum MHEDS Care Team fer Hilf.

Polish

UWAGA: Jeśli mówisz po polsku, bezpłatne usługi pomocy językowej są dostępne. Odpowiednie pomoce i usługi umożliwiające przekazywanie informacji w dostępnych formatach są również dostępne bezpłatnie. Aby uzyskać pomoc, porozmawiaj z członkiem zespołu opieki MHEDS.

Portuguese

ATENÇÃO: Se fala português, estão disponíveis gratuitamente serviços de assistência linguística. Também estão disponíveis gratuitamente auxílios e serviços adequados para fornecer informações em formatos acessíveis. Para obter assistência, fale com um membro da equipe de atendimento da MHEDS.

Russian

ВНИМАНИЕ: Если вы говорите по-русски, вам бесплатно доступны услуги языковой помощи. Соответствующие вспомогательные средства и услуги для предоставления информации в доступных форматах также предоставляются бесплатно. Для получения помощи обратитесь к сотруднику медицинской команды MHEDS.

Spanish

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También se ofrecen gratuitamente ayudas y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Para obtener ayuda, hable con un miembro del equipo de atención de MHEDS.

Swahili

TAHADHARI: Ikiwa unazungumza Kiswahili, huduma za usaidizi wa lugha zinapatikana bila malipo. Vifaa na huduma zinazofaa za kukusaidia kupata taarifa katika miundo inayoweza kufikiwa pia zinapatikana bila malipo. Tafadhali zungumza na mwanachama wa timu ya huduma ya MHEDS kwa msaada.

Ukrainian

УВАГА: Якщо ви розмовляєте українською мовою, вам безкоштовно доступні послуги мовної допомоги. Відповідні допоміжні засоби та послуги для надання інформації в доступних форматах також надаються безкоштовно. Для отримання допомоги зверніться до працівника команди догляду MHEDS.

Vietnamese

CHÚ Ý: Nếu bạn nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Các phương tiện và dịch vụ hỗ trợ phù hợp để cung cấp thông tin ở định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng nói chuyện với một thành viên trong nhóm chăm sóc của MHEDS để được hỗ trợ.

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Our Locations

  • Peach Street Location
  • 2928 Peach Street, Erie, PA 16508
  • (814) 453-6229
  • JFK Center Location
  • 2021 E 20th St, Erie, PA 16510
  • (814) 616-7730
  • Parade Street Location
  • 826 Parade Street, Erie PA 16503
  • (814) 377-0377
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© 2026 — Multi-Cultural Health Evaluation Delivery System, Inc. All rights reserved. Website designed by Strategic Arc Limited. MHEDS is a site for COVID-19 testing. This project is in part supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $146,777 with 20 percentage funded by HRSA/HHS and $603,223 and 80 percentage funded by nongovernment source(s). The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA/HHS, or the U.S. Government.

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