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Emergency Services Contact Directory

3 min read

Table of Contents
  • Emergency Services Contact Directory
    • Emergency Medical Services
    • Crisis and Mental Health Support
    • Poison and Hazard Response
    • Domestic Violence and Family Support
    • Utility and Safety Emergencies

Emergency Services Contact Directory #

During emergencies, every second counts. Accessing the right service quickly can protect health, safety, and lives. This directory provides a comprehensive list of critical emergency contacts in Erie, Pennsylvania. Each entry includes not only the contact information but also a brief description of the service, ensuring individuals and families understand when and how to use each resource.

Emergency Medical Services #

  • Emergency Number (Police, Fire, Ambulance): 911
    The universal emergency number in the United States. Call immediately in life-threatening situations, accidents, fires, medical emergencies, or when urgent police assistance is needed.

Fire Department

Non-Emergency Number: (814) 870-1400

Address: 626 State Street, Erie, PA 16501

www.efd.erie.pa.us

Local Police Department

Non-Emergency Number: (814) 870-1125

Address: 626 State St, Erie, PA 16501

www.epd.erie.pa.us

State Police

Non-Emergency Number: (814) 898-1641

Address: 4320 Iroquois Avenue, Erie, PA16511

www.psp.pa.gov/Pages/default.aspx

#

  • EmergyCare

Phone: (814) 870-1010

Non-Emergency Medical Transportation: (814) 870-1020

Address: 1926 Peach Street, Erie, PA 16502

www.emergycare.org/

EmergyCare is a nonprofit emergency medical services provider in Erie and the surrounding region. It responds to 911 calls, provides basic and advanced life support, and offers interfacility transport services.

  • UPMC Hamot Emergency Department
    Phone: (814) 877-6000
    Address: 201 State Street, Erie, PA 16550
    www.upmc.com/locations/hospitals/hamot
    UPMC Hamot is a Level II Trauma Center providing advanced emergency care for critical injuries and illnesses.
  • AHN Saint Vincent Emergency Department
    Phone: (814) 452-5000
    Address: 232 W 25th Street, Erie, PA 16544
    www.ahn.org/locations/saint-vincent-hospital
    AHN Saint Vincent offers a full-service emergency department with rapid response teams for trauma, cardiac, and pediatric emergencies.

Crisis and Mental Health Support #

  • Erie County Crisis Services (24/7)
    Phone: (814) 456-2014
    www.eriecountypa.gov/departments/human-services/mental-health
    Provides immediate crisis intervention and support for individuals experiencing mental health emergencies, including suicidal thoughts, severe distress, or psychiatric crises.
  • Suicide & Crisis Lifeline: Dial 988
    988lifeline.org
    A nationwide service offering immediate, confidential support for people in emotional distress or at risk of suicide. Calls are routed to trained crisis counselors.
  • Safe Harbor Behavioral Health of UPMC Hamot
    Phone: (814) 459-9300
    Address: 1330 W 26th Street, Erie, PA 16508
    www.upmc.com/locations/hospitals/hamot/services/behavioral-health
    Provides mental health services including crisis intervention, psychiatric evaluation, and ongoing behavioral health support.

Poison and Hazard Response #

  • Poison Control Center (U.S. Nationwide): 1-800-222-1222
    www.poison.org
    A confidential, 24/7 service that provides expert guidance on exposure to household chemicals, medications, or environmental hazards.
  • Erie County Department of Health
    Phone: (814) 451-6700
    Address: 606 W 2nd Street, Erie, PA 16507
    www.eriecountypa.gov/departments/health
    Responds to public health emergencies, including environmental hazards, communicable disease outbreaks, and community health risks.

Domestic Violence and Family Support #

  • SafeNet Domestic Violence Services (24/7)
    Phone: (814) 454-8161
    Address: 1702 French Street, Erie, PA 16501
    www.safeneterie.org
    Offers confidential shelter, counseling, legal advocacy, and crisis intervention for individuals and families experiencing domestic violence.
  • ChildLine (Pennsylvania Statewide): 1-800-932-0313
    www.keepkidssafe.pa.gov
    A toll-free hotline for reporting suspected child abuse or neglect. Calls are answered by trained intake specialists who connect cases to local child protection agencies.

Utility and Safety Emergencies #

  • National Fuel Gas Emergency Line: 1-800-444-3130
    www.nationalfuel.com/safety/gas-emergencies
    For gas leaks, odors of natural gas, or gas line emergencies. Available 24/7.
  • Penelec (FirstEnergy) Emergency Line: 1-888-544-4877
    www.firstenergycorp.com/outages_help/Report_Power_Outages
    For reporting downed power lines, outages, or electrical hazards in Erie County.
  • Erie Water Works Emergency Line
    Phone: (814) 870-8087
    www.eriewater.org
    For urgent water-related emergencies such as main breaks, flooding, or loss of service.
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Updated on October 2, 2025
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